Note: In light of the recent implementation of the Conditional Movement Control Order (CMCO), our couriers will require more time to deliver your order because domestic flights have been reduced as a result of interstate traveling restrictions. Please expect shipping delays of up to 10 days to West Malaysia and 2 - 4 weeks to East Malaysia.
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Frequently Asked QuestionsView FAQ page
Shipping generally costs between $19.00 - $99.00 via CJ Century / Pos Laju / Ninja Van for one chair, depending on your location. The final shipping cost will be calculated at checkout. We also offer promotions for free shipping from time to time, so keep a lookout for them!
We ship to both East and West Malaysia. However, we only ship to residential or commercial addresses and are unable to deliver to PO boxes. If you have a special delivery request, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location, please reach out to CJ Century / Pos Laju / Ninja Van directly after placing your order.
Our warehouse is based in Puchong, Selangor and orders usually take up to 1 working day to be processed and 95% of our orders are delivered within 1 - 2 working days. Exceptions include distant locations* and stock availability.
In light of the recent implementation of the Conditional Movement Control Order (CMCO), our couriers require more time to deliver your order because domestic flights have been reduced as a result of interstate traveling restrictions. Please expect shipping delays of up to 10 days to West Malaysia and 2 - 4 weeks to East Malaysia.*
*Exceptions may apply for particularly distant or inaccessible locations.
**Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
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* Secretlab is not liable for unforeseen delays in the delivery.Shop Now