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TITAN Series
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1 Choose your Upholstery
2 Choose your Color
Special Edition
Secretlab Chairs Features
Secretlab Chairs Materials
We usually ship orders out within 2-3 working days upon receiving payment. Thereafter, it depends on your location, but we have local warehouses in each country so it shouldn’t take more than a week* for you to receive your package.
* Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don't worry if it doesn't show up immediately!
From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.
Posted by Secretlab on Monday, July 30, 2018
2-year warranty with top class support.
Secretlab 2-Year Warranty
Return / Refund Policy
Up to 49 days from the date of delivery, subject to return fees.
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What's In The Box
TITAN seatbase with armrests
Aluminium wheelbase
Multi-functional tilt mechanism
Class 4 hydraulic piston
Hydraulic sleeve
5x XL PU casters
Side covers
Screw set
Velour head pillow
We've designed our chairs to be as adjustable as possible, taking into consideration that people have varying weights and height. We do have a recommended using our chair measurement guide base on your height and weight here with our Sizing Guide to get a better idea on which chairs suits you best.
However, we also understand that people come in different shapes and sizes, so as our Sizing Guide is based on a general guideline, we strongly recommend checking out the measurements of each chair under the Resources page.
We also suggest comparing these measurements against your current chair, to give you a better idea of which chair would fit you best.
Upon purchase & fulfillment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. Alternatively, you can find the Assembly Video and Assembly Guide in the Resources page.
The Assembly Video and Guide will give you a good step-by-step visual walkthrough, as well as some important safety information to keep in mind. So watch it through at least once before starting and you'll find it much easier. An average person takes about 20 minutes to assemble the chair!
If you run into any issues during the assembly, please do not hesitate to drop us an email at info.my@secretlab.sg and our support team will do their best to help you.
We have prepared an aftercare guide for our customers.
From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.
Posted by Secretlab on Monday, July 30, 2018
Customer Reviews
Customer Reviews
- Reviews
- Questions
great chair
really comfortable and tanky
First proper gaming chair!
The chair is uber comfy and way to nice to sit on! The quality of the chair is amazing and putting it together was a piece of cake.
Honest review
Out of the box & unwrapping it I noticed that there was some staining on the back of the seat, it looked like someone had splashed something over it(probably during assembly or packing). It cleaned off after a good 10 minute buff, quality control needs looking at there before you seal them up for shipping! During assembly of the chair the plastic handles/levers for the tilt & height adjustments would not go all the way down onto the pins(probably due to poor injection moulding, most likely plastic inside the handles fouling somewhere on the metal pin)even though they were correctly lined up & orientated etc, there's 1 inch left on each bar showing, unlike the guide which shows them all the way on, regardless of the shear brute force applied to try get them down all the way, but this hasn't effect the operation of either mechanism, both handles are solid, all tilting & adjustments work fine. The seat itself is very supportive on my lower back, it tilts back & forth into position fine with excellent adjustable lumbar support via the dial, the neck cushion is a perfect balance with comfort & support, the arms adjust ok in all positions, for me though the side to side mechanism movement of the elbow pads seems a bit clunky but works none the less, the elbow pads are firm but ok, the cushion you sit on itself is firm, wide & all round good quality, it reminds me of my friends Audi car seat, the PU leather & design looks very nice, the stitching is flawless with no lose threads sticking out, easy to keep clean. Overall I'm happy with this chair, though there's nothing worth singing or dancing about & to be brutally honest... I think it's been over-hyped in web reviews & youtube reviews. Pros: Excellent back support, good neck support Looks good & would complement any setup Functional & fully adjustable Easy to keep clean PU leather (no animals killed/vegan friendly) Cons: Clunky elbow pad adjustment mechanisms(swivel & side to side) Arm adjustment could do with going 1 to 2 inches extra in height Elbow pads could be thicker & softer
The greatest Designers chair
Not only for gamers. I researched a lot before buying the Titan version. Very happy with my purchase. I recommend charcoal material. Very comfortable
Very good chair but it’s noisy
Everything about the chair is exceptional. Only concern I have was that after a couple days the chair started making some popping noise when rocking and turning the chair.
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